PRIVACY POLICY

**Please note:** this is a general template provided as a starting point. It should be reviewed by a suitably qualified legal adviser and tailored to our actual processes before launch.

Last updated: August 2026

## Who operates this site

This website is operated by Winner Promotional Clothing, which supplies embroidered and printed clothing, workwear, teamwear and event kit to customers in the UK. Our contact details are set out at the end of this policy.

## Information you submit through forms and quotation requests

When you complete an enquiry or quotation form, or contact us by phone or email, we may collect your name, organisation, email address, telephone number, delivery details, artwork or logo files and any information you choose to include in your message. Please only send us the information needed for us to help you.

## Technical and usage information, and cookies

Our website and its hosting provider may record limited technical information such as your IP address, browser type, pages visited and the date and time of your visit. This helps keep the site secure and working correctly. Where cookies or similar technologies are used, non-essential cookies are only set where you have given consent, and you can withdraw that consent at any time using your browser settings or any cookie controls shown on the site.

## Why we use your information, and our lawful bases

In plain terms, we use your information to:

- respond to enquiries and prepare quotations — because it is necessary to take steps at your request, or because we have a legitimate interest in answering enquiries; - process, produce and deliver orders and handle related correspondence — because it is necessary to perform our contract with you; - keep records for accounting, tax and business administration — because we have legal obligations to meet; - keep the website secure and improve how it works — because we have a legitimate interest in doing so; - send marketing messages, where you have asked to receive them — on the basis of your consent, which you can withdraw at any time.

## Service providers and sharing

We share information only where it is needed to run our business. That may include our website host, email and IT providers, delivery and courier partners, print and embroidery suppliers where an order requires it, and our accountants or professional advisers. We may also disclose information where we are required to do so by law. We do not sell your personal information.

## How long we keep information

We keep enquiry and quotation information for as long as needed to deal with the request and for a reasonable period afterwards in case you come back to us. Order and transaction records are kept for as long as required for accounting and tax purposes. When information is no longer needed, it is deleted or securely disposed of.

## Security

We take reasonable technical and organisational measures to protect information against loss, misuse and unauthorised access. No method of transmission or storage can be guaranteed to be completely secure, so please take care when sending sensitive information by email.

## Your data-protection rights

Under UK data-protection law you have rights including the right to be informed, to access a copy of your information, to have inaccurate information corrected, to ask for erasure, to restrict or object to certain processing, to data portability where it applies, and to withdraw consent where processing relies on consent. You also have the right to complain to the Information Commissioner's Office (ico.org.uk). To exercise any of these rights, please contact us using the details below.

## Links to other websites

This site may link to other websites that we do not control. We are not responsible for their content or their privacy practices, and we would encourage you to read their own policies.

## Changes to this policy

We may update this policy from time to time. The current version will always be published on this page with the date it was last updated.

## Contact us

If you have a question about this policy or about how your information is used, please get in touch with our team.